1. Before starting the excursion, you must certify:
- Minimum Age: Participants must be at least 18 years old to drive a Buggy. Passengers must be at least 7 years old or have a minimum height of 1.30 m (4 ft 3 in).
- Driver’s License: Drivers must possess a valid motor vehicle driver’s license, which must be presented on site.
- Clothing: It is mandatory to wear closed-toe shoes and clothing suitable for the weather conditions.
- Physical Condition: Participants must be in good health and have no contraindications for physical and sports activities.
Pregnant women are not allowed to participate in our activities. Furthermore, participants must not be under the influence of alcohol, drugs, or any other substance that may affect their ability to participate safely.
2. Safety Measures
By participating in the excursion, you agree to:
– Follow the instructor’s directions and respect caution and safety rules.
– Respect traffic laws and the environment (*other users, animals, neighbors, etc.*).
– Acknowledge that riding a Buggy involves risks and accept the resulting conditions: the instructor is not responsible for accidents that occur due to irresponsible individual behavior. Any non-compliance with safety instructions may lead to the participant’s exclusion without service refund.
3. Booking and Payment
– Buggy excursions can be booked online, by phone, or in person.
– Full payment is required at the time of booking unless otherwise stated.
– Accepted payment conditions are specified when making the reservation.
All rates and prices mentioned are subject to product or service availability. Prices are subject to change until full payment is received and corresponding vouchers are issued.
Experiences offered on this site are subject to availability and may be withdrawn without prior notice. The reservation will only be confirmed after full payment is received.
4. Cancellation and Modification by the Customer
Any cancellation or modification of a reservation must be notified to the service provider in writing.
- Cancellations/changes to your excursion up to 48 hours before the departure date: 100% refund.
- Cancellations of your adventure up to 24 hours before the departure date: 50% refund.
- Cancellations after 24 hours before departure: no refund.
- €5 fee for any cancellation.
BUGGYTEIDE.COM reserves the right to cancel excursions, modify itineraries, as well as opening days.
If a tour is canceled due to bad weather, mechanical breakdowns, unsafe conditions, or route closure, we will offer to reschedule your tour for a later date at no additional cost. If this alternative is not suitable for you, a refund will be issued.
Please note that no refunds will be granted for excursions canceled due to misrepresentation of physical abilities and/or non-disclosure of existing health conditions that affect your ability to complete the excursion.
If a customer does not provide or refuses to answer specific questions in the BUGGYTEIDE.COM questionnaire, we reserve the right to refuse service without possibility of refund. These questions include essential information such as driver’s license details and participants’ contact information.
The driver’s license must be presented on site. In case of no-show, the participant will not be able to drive the Buggy and no refund will be issued.
BUGGYTEIDE.COM will not grant any refunds for problems related to inappropriate customer behavior.
No refunds will be issued for unused activities.
No refunds will be issued if it is impossible to complete the activities once started.
Additionally, if the Buggy needs to be picked up more than 5 km (3.1 miles) from the base for unjustified reasons, a fixed fee of €50 will apply.
5. Responsibility
– The service provider guarantees the safety of participants during the excursion but is not responsible for accidents resulting from irresponsible behavior or failure to follow the guide’s instructions.
– The customer is obliged to respect the rules of conduct and safety instructions provided by the guide.
6. Insurance
-The guide is covered by organizational civil liability insurance, with the obligation to provide the necessary means under normal traffic conditions.
Under these same conditions, our vehicles are insured for bodily injury caused to third parties. However, any violation of the rules, negligent acts, or failure to follow the instructions given by the guide will nullify these guarantees.
In this case, the driver will be fully responsible. It is recommended to purchase individual civil liability insurance if you do not already have it, to protect yourself in case of an accident.
7. Equipment and Protective Gear
– The service provider provides the necessary equipment for the Buggy excursion, including the helmet.
– The customer is responsible for the proper use of the supplied equipment and may be held liable for damages caused to it in case of negligence or abuse.
– Any material damage resulting from non-compliance with safety instructions will be subject to repair costs.
– The driver will be responsible for covering the repair costs for damages caused to the equipment, according to current rates, plus labor costs, with a maximum deductible of €2,500.
8. Confidentiality
Personal information provided by the customer as part of the booking will be processed in accordance with the provider’s privacy policy.
By booking a Buggy excursion with the service provider, the customer acknowledges having read, understood, and accepted these general terms and conditions of sale.
